Straight answers to common questions.

No. You tell us about your business and make the business decisions; we handle hosting, domains, security certificates, and the rest of the technical work, and explain anything you want to understand in plain language.

Yes, and that’s a normal place to start. We can draft your website wording from a short questionnaire, use professional licensed stock photos until you have your own, create a simple text logo, and walk you through registering a domain in your own name.

Yes. The introductory consultation — where we listen to your idea or problem and talk through realistic options — is free with no obligation. Detailed audits, in-depth analysis, full specifications, and development work are separate, quoted engagements, and we’ll always tell you before anything becomes paid work.

Then we’ll tell you. For some very new businesses, a free Google Business Profile is the right first step. We’d rather give you honest advice now and work with you later.

You do. Your domain is registered in your name, on your own account, and you pay the registrar directly. We set it up and manage the technical settings using delegated access, so you never need to share your password.

Yes. Linking or embedding an existing tool — like a salon booking app, an ordering platform, or a payment link — is part of a normal website. Building a custom booking, ordering, or payment system — or custom dashboards and advanced integrations — is a separate custom-software project, quoted on its own and not included in the CA$99/month plan.

We agree a timeline in writing before work starts. The biggest factor is usually how quickly content and feedback come together, which is why we keep the questionnaire short and do the drafting for you.

No one can honestly guarantee search rankings. We build sites with solid technical SEO foundations — clear structure, fast loading, accurate information — which is what search engines reward over time.

For our first 10 founding clients: website design and development, hosting, the SSL security certificate, technical maintenance, defined routine content updates, technical support, and technical domain setup and management — with no upfront development fee. Your domain registration is paid separately, directly to the registrar, so it always stays yours.

We spread the cost of designing and building your site across a 12-month initial commitment, so you don’t need a large sum to get started. The full terms — including what happens if you need to leave early — are written down in plain language before you sign.

No. We keep our pricing simple and the same for every founding client, rather than relying on trials or introductory discounts.

No — and we think that’s more honest. Routine content updates such as hours, prices, photos, and service descriptions are included within a defined monthly allowance that’s written into your agreement. Larger changes, like new features or a redesign, are quoted before any work starts.

Custom website development starts at CA$2,500 and depends on scope. Business analysis, data analytics, and custom software are quoted based on your requirements. You’ll receive a written scope and price before anything begins.

Applicable taxes, if any, are shown separately on your proposal and invoices.

No. Websites are often where businesses start, but we also provide business analysis and consulting, data analytics and dashboards, and custom software and automation — for businesses that may not need a website from us at all.

We work with Excel, SQL, Python, Power BI, and Tableau, and choose based on what your team already uses and can maintain.

Analysis gives you clearer evidence for decisions; it can’t promise a specific outcome. We state our assumptions openly so you can judge the findings yourself.

We designed and built every one of them on our own platform, to show the range of what we can create for different kinds of businesses. Ask us on a call and we’ll gladly walk you through how any of them works.

No. We work with businesses of all kinds — from trades and salons to retail, professional services, startups, and growing companies.

Vizaura is a Canadian company based in British Columbia. Most of our work can be done remotely, by video call, phone, or email.