Business analysis & consulting

Business Analysis & Consulting

Many technology problems are really process problems. We look at how work actually flows through your business, find where time and money leak, and turn what we learn into clear, practical recommendations — including when the answer is a simple process change rather than new software.

Understand what’s slowing your business down — before spending on a fix.

This is for you if…

  • Work keeps falling through the cracks between people, spreadsheets, and apps.
  • You know something needs to change but aren’t sure what to fix first.
  • You’re about to buy or build software and want the requirements right.
  • A project needs someone to coordinate scope, timelines, and stakeholders.

What’s included

What we can do for you

  • Business needs assessment

    Structured conversations with you and your team to understand goals, constraints, and what success would actually look like.

  • Gap analysis

    A clear comparison of where things are today and where you want them to be, with the gaps ranked by impact and effort.

  • Business process mapping

    Visual maps of how work really happens — handoffs, approvals, duplicate entry — so everyone can see the same picture.

  • Requirements gathering

    Plain-language requirements that a developer, vendor, or your own team can act on without guesswork.

  • Workflow improvement

    Practical changes to reduce rework and waiting, from simple checklists to targeted automation.

  • Operational bottleneck analysis

    Find where work queues up, why, and what it costs you in time or missed opportunities.

  • Software requirements documentation

    User stories, acceptance criteria, and scope documents for software you plan to build or buy.

  • Solution planning

    Options compared honestly — off-the-shelf tools, configuration, or custom development — with trade-offs and rough costs.

  • Project coordination

    Scope, timelines, risks, and communication managed with recognised project-management practice.

In practice

What this can look like

A couple of common situations, and how we approach them.

Scenario 1

A contractor’s quotes take days because measurements, pricing, and approvals live in three places.

Our approach: We map the quoting process end to end, identify the two handoffs causing most of the delay, and recommend a lighter workflow before any software is considered.

Scenario 2

A growing business wants a customer portal but can’t describe exactly what it should do.

Our approach: We run short requirement sessions and produce a prioritised specification a developer can quote against accurately.

Typical deliverables

  • Current-state process maps
  • Gap analysis
  • Prioritised recommendations
  • Requirements documents
  • Implementation roadmap

Pricing

Consulting engagements are quoted based on scope after a free introductory consultation.

How our pricing works

Let’s talk about your situation.

An idea, a problem, or just a feeling that things could run better — the first conversation is free, and you don’t need any technical knowledge.